An electronics retailer: 46 years, 92 stores, 15 provinces. Here is exactly how the agents saw it.
VANGUARD SCORECARD · ELECTRONICS RETAILER · RUBRIC v1.0● Perplexity sonar-pro · 86 runs · 2026-06-11
Your brand is invisible to the agents. Today, AI’s answers are built without you.
Machine accessweight 25%30/100
Home renders 11 words without JavaScript. Category pages: zero words, no title. Only product pages are legible.
Citable contentweight 30%20/100
46 years, 92 stores, 15 provinces, and none of it is extractable. Zero definitions an agent can quote.
Entity & graphweight 15%45/100
Engines know what it is, but a tax registry and third parties define it. No sameAs, no owned source.
Third-party surfaceweight 20%25/100
Complaint sites rank in the top 10 sources for "is it trustworthy". The narrative is written by others.
Freshness & E-E-A-Tweight 10%30/100
Fresh catalog, zero editorial. No authors, no dates, no Person schema.
In the category questions, where a new customer is captured, The category leader appears in 49% of the answers. The audited retailer, in 9%. Five times less.
When asked by name, the retailer shows up 100% of the time, in all 19 brand runs. It is not that it doesn’t exist. It doesn’t appear where the purchase is decided, and when it does, complaint sites write the narrative.
Who the agents recommend instead
Share of voice · category answersCategory leader49%
Regional chain A24%
Music & electronics chain21%
Marketplace18%
Regional chain B12%
Electronics retailer (audited)9%
Legacy chain3%
What the machine actually said
Verbatim · run-level evidence“What is the best appliance store in Argentina?” · asked to Perplexity
It recommends the category leader (“a very widespread chain, with deals and installments”) and a regional chain by name. The second source cited is the leader’s own site, legible enough to cite itself.
The audited retailer does not appear in this answer.
Scope, stated plainly: this sample ran 1 of the 4 engines (Perplexity), 24 prompts at 3 to 5 runs each, for an API cost near US$1.72. The full audit runs ChatGPT, Claude, Gemini and Perplexity with a formal LLM judge. Site findings hold regardless of engine.
56/100At risk
A wine brand. The agents can half-read it. Outside its own name, across 45 category runs, it appeared in exactly one. Two rival wine labels, which don’t even compete in its format, own the category answer. A different brand, the same silence.